Unit 1 Communication and Employability Skills for IT

Task 1 – What Employers want?

P1 explain the personal attributes valued by employers

Technical knowledge

There is two parts to technical knowledge, They are software for the programmes in a computer like the operating system and hardware which are the components of the computer which makes the computer work.

Software is like word and any program that you see on the computer some software like the operating system is needed for the computer to even work without that you can not see your desktop or any programs you may have. Employers like you to have knowledge of all these programs because you may have to use most of them in the job you are working on if there is programs you do not know how to use they will either teach you how to use them or they might have to find a different employee.

Hardware is the components inside the computer like the CPU the "brains" of the computer and the HDD and a lot other parts without all the components working together the computer would not work like the HDD without that there is no operating system and no programs which makes the computer useless. Employers want you to be able to fix the components inside the computer and have the knowledge to find the source of why the computer is not working and fix it or tell them what they need to fix it.

for example the employee may have a problem with the computer HDD (hard disk drive) it could have corrupted somehow and they ask the employee to fix it so they employee would have to install a new HDD which is a hardware component and they might need to download and install all new software for the HDD like the OP (operating system) and all the programs that they will need on it.

Working procedures and systems (health and safety, data protection, company policies)

Health and safety the employees will show you all the health and safety in case of a fire they will show you where the fire equipment is and where the nearest fire exit is to your workplace and where to go and they will have a first aid kit or first aider who can help incase of an accident.

Data protection means you keep your login and password for the company private you do not let others get a hold of your information for example if your worked in a very important company and someone got hold of your login details they could ruin a lot for the company.

Company policies are rule that have to be followed by for example some companies would only want windows 7 being ran on there machines and they might only want so many programs on the computer which means the employee can not add more programs 

Planning and organisational skills

The employees like a organised employee who has all their equipment and plans in order to meet the deadlines that the employer has set and by them being organised they have a higher chance of completing on time or early ready for the employer whenever they need it and by the employee being organised their workplace will have all their equipment ready to use instead of all a mess.

Team working

If you are good at team working the employers love that you can work with other and that you're not going to be shy towards the rest of the group if the employee is shy he or she may not include themselves in the conversations about the work they have to do and they may not understand what they have to do

Time management

Time management is not being late for work or late from dinner employers will not like you being late to work because its valuable work time that they have set you if employers think you are always going to be late to work they will most likely sack you that's why they like you having good time management also if the employee has good time management they will complete work they are asked to do by the employer on time instead of late and most likely not correct.

Problem solving

The employees likes when the employee is good at problem solving because it means the employee will not becoming to the employer asking for them to fix the problem instead the employee will be able to fix it and get on with the work they need to do.

Confidence

Confidence is good for an employer to see because they know you are going to be willing to show your work to exceed and not be scared of what others may think employers really like it when you know what you are talking about and being confident makes you sound like you do.

Tolerance

Employers like you to have tolerance either towards others or the work you are doing the employer could hire a person that the employee does not like or get on with but because its a work place they would like you to tolerate it and be nice to the other employee also the employee may not like working on what they have to but they employee would like you to just do the requested task they asked to be completed to be done and they just have to complete it.